Frequently asked

FAQ

Quick answers. For anything not covered here, write to hello@aneira.co.

Bridal

Can I see the piece before I buy?
Yes. Book an in-store viewing at our Chennai atelier, or a video-call viewing if you're elsewhere. Book a viewing →
Do you offer custom bridal sets?
Yes. Custom bridal sets begin at ₹3,00,000 and take 4-6 weeks. Start with a sketch session at the atelier or over video call.

Lab-Grown Diamonds

Are lab-grown diamonds real diamonds?
Chemically and optically identical to mined diamonds. Same hardness (Mohs 10), same fire, same certification (IGI / GIA). The only difference is origin: lab-grown stones are made in a few weeks in a lab; mined ones take billions of years underground. Both are real diamonds.

Sizing

How do I know my ring size?
Visit the atelier for a precise mandrel sizing, or use the printable ring sizer at hello@aneira.co. Rings can be resized once free within the first 6 months.

Care

How do I clean my piece at home?
Warm water, mild soap, soft toothbrush. Avoid ultrasonic cleaners for emeralds, pearls, or any piece with closed-back settings. Bring it back to us for a free annual ultrasonic clean.

Shipping

Do you ship internationally?
Not at launch. India only for now. International shipping coming late 2026.

Returns

What if the piece doesn't fit?
Rings can be resized free once within 6 months. Bracelets and bangles can be returned within 15 days for refund or exchange. Full return policy →
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